ANALYSIS OF WORK QUALITY EFFORTS TO IMPROVE THE PERFORMANCE OF NURSES CIPUTRA MITRA HOSPITAL BANJARMASIN

Rosida Rosida(1*), Dwi Wahyu Artiningsih(2), Ervica Zamilah(3)

(1) Manajemen Study Program Faculty Of Economic, Islamic University of Kalimantan Muhammad Arsyad Al-Banjari, Banjarmasin, Indonesia
(2) Manajemen Study Program Faculty Of Economic, Islamic University of Kalimantan Muhammad Arsyad Al-Banjari, Banjarmasin, Indonesia
(3) Manajemen Study Program Faculty Of Economic, Islamic University of Kalimantan Muhammad Arsyad Al-Banjari, Banjarmasin, Indonesia
(*) Corresponding Author

Sari


The purpose of this study was to assess the level of services provided by nurses at Ciputra Hospital Banjarmasin to improve their efficiency and effectiveness. Qualitative research that focuses on characterizing the condition of the topic or object concerned is often seen as a solution to the problem under study. Through the application of data analysis methods, information is gathered from raw data such as surveys, interviews, and written records. This study found that by using a team system tailored to the needs of nurses based on patient categories (minimal care, partial care, and total care), Ciputra Mitra Banjarmasin Hospital was able to ensure the workload of each nurse remained efficient and uninterrupted. does not reduce the quality of care provided. The nurses at Ciputra Mitra Banjarmasin Hospital have access to in-house and external training in an effort to improve their efficiency and effectiveness. Here, nurses' capacity to produce high-quality work is critical to their overall success, and if they can show positive and consistent results, the hospital's reputation will benefit.

Kata Kunci


Quality of Work, Performance

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Referensi


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DOI: http://dx.doi.org/10.31602/.v0i0.13029

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